Frequently Asked Questions

What’s this shop actually about?

This shop was created as a space for the underground tekno community. We produce clothing inspired by the culture, energy, and aesthetics of the scene.

Each piece is connected to independent artists. A share of every purchase goes directly to them. The goal is to give back to the creators who shape the underground and make their work more visible and sustainable.

__________________________________________________________________________________

Do you ship internationally?

Yes! We ship worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

If your country isn’t available during checkout, just send us a message on Instagram or email us at catsrql@gmail.com.

We’ll be happy to find a solution for you.

__________________________________________________________________________________

How long does shipping take?

Orders are typically processed within 1-3 business days.

Estimated delivery times:

Within Europe: 3-7 business days

International: 7-14 business days

Please note that shipping times may vary due to customs or postal delays.

For pre-orders, delivery may take longer depending on production and availability. We’ll keep you updated on the estimated shipping date.

__________________________________________________________________________________

How can I track my order?

Once your order is shipped, you’ll receive a confirmation email with a tracking number and a link to track your parcel online.

__________________________________________________________________________________

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, and Google Pay.

All payments are processed securely.

__________________________________________________________________________________

Is my personal information safe?

Absolutely. We take your privacy seriously. Your personal and payment information is encrypted and protected in compliance with GDPR and international data protection standards.

__________________________________________________________________________________

How is your clothing produced?

Each piece is made with care and attention to detail. We work with a third-party supplier for the base garments, and every item is then hand-printed using screen printing.

This process allows us to create high-quality, durable prints and gives each piece its own unique character.

Because everything is made by hand, small variations may occur. That’s part of what makes every item one of a kind.

__________________________________________________________________________________

Can I collaborate with you or create my own designs?

Yes! We’re always open to collaborations and custom designs.

We offer single-color screen printing starting from 10 pieces, as well as individual pieces using transfer printing (DTF).

For more details or custom requests, please contact us via Instagram or email at catsrql@gmail.com. We’ll be happy to discuss your ideas and find the best option for you.

__________________________________________________________________________________

If you have any further questions, feel free to reach out to us anytime. We’re always happy to connect and exchange ideas.